Meet Our Mortgage Loan officer Alex Sheppard
Whether you're a first-time homebuyer or looking to refinance, our team of experienced professionals is here to guide you through every step of the process.
Whether you're a first-time homebuyer or looking to refinance, our team of experienced professionals is here to guide you through every step of the process.
Detail-Oriented & Thorough
A focus on handling every aspect of the mortgage process with care ensures no detail is overlooked. This approach guarantees clients receive the best service possible and experience a seamless, stress-free journey from pre-qualification to closing.
Proactive & Solutions-Driven
By anticipating clients' needs and offering tailored solutions, the mortgage process is made efficient and hassle-free. A problem-solving mindset ensures clients overcome challenges with ease, making their journey smoother and more rewarding.
Family-First Mindset
Alex believes in treating every client like family, offering personalized care at each stage of the home-buying journey. Her family-first mindset ensures clients feel supported and valued, fostering trust and long-term relationships. By prioritizing clients' needs, Alex provides a caring, compassionate experience that goes beyond closing deals.
Legacy of Exceptional Service
Alex is committed to leaving a legacy of exceptional service and trust. Her goal is to make a lasting impact on each client’s life by helping them achieve their homeownership goals. Whether navigating the first home purchase or managing a refinance, Alex’s dedication ensures every interaction leaves clients with a positive experience that lasts beyond the closing table.
Personal Mortgage Expertise
With years of experience in the mortgage industry, Alex offers tailored solutions for each client’s unique needs. Her deep understanding of loan programs allows her to simplify the process, making it clear and accessible. By providing personalized guidance at every step, she ensures that clients feel confident and supported throughout their home financing journey.
Resources
See how our clients achieved their homeownership goals with us.
We've based our home loan process on empathy for our home buyers and their agents.
Estimate your monthly payment and apply with confidence!
Discover loan options tailored to your needs and start your journey with confidence.
When buying a home, there are many documents you'll need to provide to your Mortgage Loan officer.
Testimonials
Hear From Our Clients
See how our clients achieved their homeownership goals with us.
We cannot say enough great things about our experience working with Alex Sheppard as our loan officer. From start to finish, Alex was absolutely amazing. She was incredibly responsive, always available to answer our questions (big or small), and truly went above and beyond every step of the way. Buying a home can be a stressful process, but Alex made it as smooth and easy as possible for us. She was proactive, knowledgeable, and always had our best interests in mind. It genuinely felt like we had someone in our corner who cared just as much about our experience as we did. We are so grateful for everything Alex did to help us through this process. Without hesitation, we give her our highest recommendation — if you’re lucky enough to work with Alex, you’re in the best hands possible!
Alex Shepard was super helpful and informative during our loan application! She helped us get pre qualified, approved and to close on our very first home. Her efforts to help us on a shorter time span (while we’re moving to a new state because of military) were above and beyond what we could ask for! She responded quickly to every question or concern I had. She explained everything well enough for us to feel confident and comfortable with completing our first time home purchase. Thank you Alex!
Our lender Alex .. was fantastic!!!! She made the whole process a breeze. Every time we had a question, she replied within 5 minutes. Alex explained things very thoroughly. We’re first time homebuyers so the whole process was very new to us. With the help of Alex everything went very smoothly. Her and our realtor Deven Kale gave us the best experience. We highly recommend!
Mortgage Loan officer
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From Dreams to Keys
Whether you're a first-time homebuyer or looking to refinance, our team of experienced professionals is here to guide you through every step of the process.
Whether you're buying your first home or refinancing, Southern Trust Mortgage is here to guide you. With expert support and seamless loan solutions, we make homeownership simple and stress-free.
Southern Trust Mortgage LLC, NMLS #2921 ( www.nmlsconsumeraccess.org ) lends in the following states: District of Columbia – #MLB-2921 | Delaware –#036386 | Maryland | North Carolina – #205483 | Pennsylvania –#94064| South Carolina | Tennessee | West Virginia –#ML-34191 | Virginia – #MC7387 | Florida – MLD #2151; Southern Trust Mortgage, LLC d/b/a Southern Residential Lending in the following states: Georgia –#16579 | New Jersey – Licensed by the N.J. Department of Banking and Insurance. By refinancing a consumer’s existing loan, the consumer’s total finance charges may be higher over the life of the loan.
